Kindle logo appears10/28/2023 ![]() However, the occasional coding bug, corrupted file, or weak network can get in the way now and then, leaving you stuck with older software. ![]() I know this sounds concerning, but in many cases, you don’t have to worry about a thing, as automatic updating typically takes care of this in the background. Incompatibility can manifest itself in many ways, including trouble charging, constant restarting, and more. You see, e-books and apps are typically updated often to work as well as possible with newer versions of Kindle operating systems, which means that working with older software can be problematic. Now, assuming you can use the device briefly before experiencing problems, let’s talk about how outdated software could be to blame. So, if your case is more extreme, and you can’t get past the battery icon, you’re better off moving to the next step. This will only work if you can get your device to turn on, even if it’s just for a couple of minutes. Moving on, let’s make sure that you’re using the latest available version of your Kindle’s software. If this method allows you to bypass the battery and exclamation mark icon, you’re in the clear. Once you’re certain your charger cable is up for the task, simply plug your Kindle into one of your PC’s USB ports and wait. Solution: I recommend always using a high-quality USB charging cable, as cheaper alternatives likely don’t provide the right amount of current and are typically the wrong amperage. In fact, using your personal computer as a charger could stop the device from only showing a battery icon along with an exclamation mark. When you plug your Kindle into the wall outlet, it won’t be communicating with any other devices, whereas when you plug it into a PC or laptop, it can send and receive information as it boots up. This not only affects charging times but also how the unit reacts and whether it can start after a battery issue.Ĭommunication with your PC could get everything back to normal This might be hard to believe, but plugging the device into a wall outlet as opposed to a PC or laptop can yield different results. Next, let’s talk about where you’re plugging your Kindle into, as this matters, and it matters a lot. If a bad background process was to blame, everything should now be back to normal. Once the process is complete, try using the device.Wait a little longer and you should see your Kindle reboot. Keep pressing the button for about a minute and then let go.Press and hold the power button and wait for either a blank screen or a dialog box. ![]() Solution: In order to restart your device, you’ll have to follow the steps below: More often than not, a simple restart is all it takes. If your Kindle is currently only showing a battery icon and an exclamation mark on the screen, or if it’s refusing to turn on, chances are that a process in charge of supplying power to the device is failing. But sometimes, a coding bug or a corrupted file can cause said processes to crash. In 99% of cases, this happens normally, and we don’t even notice it. To work normally, every app and device needs thousands of background processes to be running at the same time, all the time. You might find this hard to believe, but as sophisticated as modern devices are, they’re still very vulnerable to coding errors. Read on to recharge! #1 Restart Your Kindleįirst, let’s make sure that a coding bug is not to blame for this situation. If that fails, you can also try warming the device up, or factory resetting it as a last resort. When your Kindle is only showing a battery with an exclamation mark, you can try restarting the device, plugging it into a PC, or updating the software. Below, you’ll find a list including 5 simple solutions to get to the bottom of this. I understand how having this happen is no fun, especially considering that you likely bought this device for convenience.īut don’t worry, you came to the right place for answers. You’re in good company! This might surprise you, but many people find themselves in the exact same situation every day, with no clue as to how to address it. Is your Kindle only showing an exclamation mark on the battery icon?
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